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 What is an EV Charging Management Software?

EV charging software is used to help EV charging operators and e-mobility service providers to control all elements of EV charging. This enables to maximize charger uptime and provide drivers with an good EV charging experience. The software also makes it possible for EV charging station providers to charge for their services. Let us discuss in detail about the functions and significance of EV charging management software.

Functions of EV charging management software

The major of functions of the EV charging management software includes:

  1. Monitor EV charging operations
  2. Handle EV charging billing
  3. Distribution of energy management for EV charging
  4. EV driver management
  5. EV fleet management
  6. Integration with other Charging Software & Platforms

1. Monitor EV charging operations

The tools required to monitor the charging network, receive alerts from the charging infrastructure or drivers, report faults, and follow them through resolution are provided by the operations component of EV charging software. Advanced features include dashboards for a comprehensive view of network health, tools for proactive remote problem-solving and automatic issue diagnosis, and a way to collect, visualize, and analyze operational data. Operators should also search for solutions that are flexible enough to react to changes in business models and alliances as well as quick to expand to support company development.

2. Handle EV charging billing

A robust billing and invoicing system that can manage various payment options, including prepaid and pay-per-use, as well as payment gateways to allow credit card payments, should be included in EV charging software. Various pricing schemes, including changeable pricing depending on variables like the time of day, kWh, per-minute, and charging rate, should be supported by the program. Additionally, it should facilitate settlement between numerous parties, such as business associates and EV roaming service providers.

3. Energy management for EV charging

The capacity of the local infrastructure to handle the additional energy needed for EV charging may be limited. Only a few vehicles can charge at full power in an uncontrolled EV charging environment. Energy management for EV charging distributes the load placed on the local grid, assisting utilities in avoiding expensive infrastructure changes while guaranteeing that all vehicles at a charging point receive the power they require efficiently. Operators may track, manage, and modify energy consumption with the help of smart energy management software for EV charging. The power supply for the charging facility can also include energy from nearby renewable energy sources or local energy storage, which will save money and reduce the load on the grid.

4. EV driver management

The most important elements in the EV ecosystem are the drivers, and increasing EV adoption and the expansion of the sector depends on providing a better charging experience. The “charge anxiety” that EV drivers now experience has replaced the “range anxiety,” and the driver-facing features that EV charging management software offers can help keep drivers satisfied and their EVs charged.

EV drivers require self-service solutions that are simple to use and that can help them find reliable and accessible chargers as well as make reservations, roam outside of their networks, and pay bills. The EV charging management software typically supports these tools behind-the-scenes like mobile apps and web portals, and it should also provide insights into customer behavior to better understand and support them.

5. EV fleet management

Smart EV Fleet Management Solution

In the context of a single location, the fleet depot, EV fleet managers confront the same difficulties as EV charging operators do. However, that place might need to accommodate a number of dozen or more electric cars, buses, light trucks, delivery vans, or even heavy duty trucks, the majority of which require overnight charging for the following day’s operation. In order to guarantee that chargers are dependable, stable, and always accessible, fleet managers require EV charging software that offers a set of features, with a focus on operational excellence.

Energy management is essential to balance power going to chargers and vehicles so that all are completely charged for the following shift without overloading the local grid. Fleet managers will be able to make smarter business decisions with the aid of data on charging behavior, facility health, energy use, and charger utilization. Fleet operators also require the same self-service operations provided for EV drivers for a better charging experience.

6. Integration with other Charging Software & Platforms

The ecosystem in which EV charging occurs includes charger producers, service providers, software suppliers and developers, EV charging operators, e-mobility service providers, roaming platform operators, and more. The ideal EV charging software solution is open and future-proof, allowing users to quickly implement open protocols like OCPP and OCPI as they develop and to readily react to changes in the market. It can make it possible for the company to communicate with ecosystem partners’ software, including mobility platforms, and conduct transactions and exchange data with them. To benefit from extra software-based features and functionalities from outside solution providers, the software can offer API-based external development for even greater flexibility.

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