What Does a Charge Point Operator or CPO Do? - YoCharge

What Does a Charge Point Operator or CPO Do? – YoCharge

A CPO or a Charge Point Operator is an operator who takes care of the entire process of setting up and operating the EV infrastructure for clients. Therefore, the operator is responsible for both the EV hardware devices and the EV CSMS. Its main objective is to connect the changing equipment with eMSPs. The role of a CPO is to ensure that the services provided are smooth and user-friendly, troubleshoot issues, answer queries, maintain data and secure payment transactions.

What Does a Charge Point Operator or CPO Do? - YoCharge

What does a Charge Point Operator take care of?

A CPO offers seamless services 24×7 and smoothly functioning EV chargers. He needs to ensure that the EV CSMS (Charging Station Management Software) can automatically fix and report any malfunctions that occur in the device or the software. Automated real-time technical analysis reports are crucial in making accurate and effective decisions for improvised operations and business. Also, the automation of EV CSMS is essential, especially when it comes to the reduction of Total Cost of Ownership. All the automated processes provided should coherently apply to payment transactions and technical aspects related to the charging stations.

One of the most critical services that the CPO provides is the smart management of operations and energy supply. Therefore, it is vital to ensure that all EVs that come to the EV charging stations receive sufficient power supply. This is necessary especially during peak hours, when the power supply distribution is crucial.

How does the Charge Point Operator platform work?

The role of a CPO can vary sometimes. In some instances, the operator owns the EV infrastructure and provides connectivity. In other cases, the CPO acts like an eMobility Service Provider or eMSP. An eMSP is responsible for delivering seamless services to EV drivers.As an eMSP, we provide EV drivers with a wide range of networks to charge their vehicles and ensure secure payment transactions for their convenience.

Further simplifying the workflow of the charging ecosystem, let’s put CPO as a separate service -hardware and software provider. Here the CPO provides open access to the EV charging networks and is dependent on eMSP.

Methods to connect and access the charging network:

There are two ways to connect and access the charging network, one is through ‘Open Standards’, and the other is through the ‘Hub Integration’.

Open Standards

Open Standards allow EV drivers to open and access networks of their choice. A Charge Point Operator enables faster integration and scaling by sensitizing the charging network to any eMSP in a standardized method. The OCPI or Open Chargepoint Interface is a perfect example of using Open Standards as it effectively links the EV charging station operators and eMSPs to provide EV drivers access to charging stations successfully. Technically speaking, the OCPI delivers automatic roaming to electric vehicle drivers so that they can seamlessly access EV charging networks.The EVRoaming Foundation currently manages the OCPI (Open Charging Protocol Interface) to ensure seamless communication between EV charging systems and networks. Its features include authorised charging sessions, seamless sharing of tariff charge and charge point information, and enabled app-based charging.

The Open Standards offers open access to information about prices and charging locations. They, as a community, develop, update and maintain OCPI by firmly adhering to technical and market requirements to ensure it meets the evolving needs of the industry Furthermore, the goal of Open Standards is to issue free access by simplifying, standardizing and sensitizing charging networks to promote the rapid growth of e-mobility.

Hub integration

To make cross-border EV charging easy, a group of automotive and energy companies created an alliance named Hubject in the year 2012 that developed the Open Intercharge Protocol. This protocol offers roaming EV charging, ad-hoc payments, pre-booking and billing, required authorisations and Real-time charge point information. Other than the OCPI, OICP is another roaming protocol that allows access to signed meter data(this data consists of the electricity provided to an EV during its charging period).

By signing a contract, the charging stations are open to various new users and eMSPs. With the help of OICP, hub integrations like Hubject or GIREVE open the door to endless possibilities as the E-roaming networks prove beneficial for EV Charging on cross-borders.

Charge Point Operator’s platform is designed to connect the hub and eMSP simultaneously through the OCPI standard, ensuring a seamless and efficient communication.

What features does the CPO platform offer?

What Does a Charge Point Operator or CPO Do? - YoCharge

A CPO platform provides basic features of pricing, exchanging and generating reports, billing, remote charging station management and energy management.

The back-end system of the Charge Point Operator’s platform operates the pricing for each charging session. It verifies the tariffs in the admin panel. CPOs determine the price for each charging session based on total energy consumption (kilowatt-hours) and duration. In addition, a combination of other parameters such as parking fee, time and duration are also considered. The agreement signed between the CPO and eMSP includes a pricing list invoiced at the end of the billing period. Also, the tariff reflected by the EV driver is dependent on the eMSP price management system.

For a CPO to provide seamless services to its customers, it must be exceptionally good at charging session management. The platform must have an admin panel with billing history, price modification authorisation and remote charging management. Besides these, it must also possess automatic troubleshooting of system and hardware issues.

Our smart technology manages EV charging, reduces power and network overload risk. Furthermore, our CPO platform also features DLM for maximum capacity and load diffusion.

Optimising Charge Point Operator as a Business

What Does a Charge Point Operator or CPO Do? - YoCharge

An efficient CPO must have the latest protocol releases, skilful energy management, monitoring, and analysis for successful scalability and interoperability. The charging station management infrastructure should be operable and compatible with eMSPs for increased network and energy sales.

For more accessibility, opting for an e-roaming platform helps locate the closest charging points through GPS faster and more conveniently. A Charge Point Operator is responsible for the maintenance of the charging point.

What does our YoCharge CPO platform offer?

Our team of developers have meticulously studied the EV charging industry and has developed a competent CPO platform. We have ensured that our platform is suitable for every kind of business. As our professionals suggest, our CPO platforms are installable in most business-related industries. Our CMS features OCPP 1.6 and 2.0.1, OCPI, seamless Charge Point Management, RFID-based charging and user management.

In conclusion to what a CPO does,

It would be a great business opportunity that will undoubtedly bring greater returns on investment in the long run. Furthermore, YoCharge is gaining popularity for its seamless services, especially our White Label CMS. The best part of collaborating with us is that our CPO platforms are customisable per your requirements. Moreover, we are also working on some interesting new features, which we will be announcing soon.